Exchange extends return policy for holiday shopping through Jan. 31

DALLAS –Military shoppers have no need to fret if they get that perfect gift in the wrong size or receive the same gift twice—the Army & Air Force Exchange Service is extending its return policy for the holiday season.

Shoppers will have until Jan. 31 to return items purchased Nov. 1 through Dec. 24 with a sales receipt.

“With the busyness of the holidays, it can be easy to let the time for returning a gift lapse,”said Air Force Chief Master Sgt. Luis Reyes, the Exchange’s senior enlisted advisor. “The Exchange wants to make sure service members and their families have the opportunity to return any gifts they need to.”

The Exchange’s regular return policy allows returns from 15 to 90 days after the purchase with a receipt, depending on the item. If an item’s regular return window extends past Jan. 31, that date will be honored.

The extended return policy applies to online shoppers at, as well.

For more information, military shoppers can ask an associate at their local Exchange or call 1-800-527-2345 for online returns.