USAG Stuttgart Central Processing Facility
Upon Arrival
All DOD Civilians and Service Members in the rank of E-1 through O-6, including those in the Reserve/National Guard components on Active Duty Operational Support orders over 179 days in length assigned, attached, or otherwise performing duty in Stuttgart, will contact the Central Processing Facility (CPF) to start virtual in-processing. Civilian employees initially report to the Civilian Personnel Advisory Center (CPAC). Unit-assigned sponsors can now direct incoming military and DOD civilian personnel to contact the CPF before departure from their home station. It is extremely important that newcomers maintain constant communication with their assigned sponsor throughout the PCS process.
Upon arrival, or perhaps even before, incoming personnel can make appointments with selected agencies using the USAG Stuttgart app or by booking online at https://www.stuttgartcitizen.com/appointments.
Depending on your needs, these appointments may include:
- Housing
- Transportation
- Vehicle Registration
- Driver’s License
- Passports/SOFA cards
- And many more…..
Virtual In-Processing
CPF will be your one-stop virtual in-processing center. Newcomers will be scheduled for an innovative virtual in-processing experience even before arrival. This virtual setting allows incoming personnel more control over the pace of their individualized in-processing. It enables newcomers to interact with garrison agencies virtually to begin their mandatory in-processing tasks. Customers will complete most of the virtual in-processing with a simple internet connection and web links, directing them to the briefs and mandatory training.
All incoming personnel (or their sponsor) must complete the Joint In-Processing Needs Assessment using the “In and Out Processing” link available on the U.S. Army Garrison Stuttgart website. Once the CPF receives the Newcomers Needs Assessment through email, a customer will receive an email containing:
- CPF overview of the schedule
- Personalized In-processing checklist with links to begin training
- Step-by-Step In-Processing & Virtual Tools Guide
Newcomers will complete all community in-processing requirements online and finish in-processing by setting self-made appointments with the agencies, which will then tailor their in-processing services to the individual customer needs.
Virtual In-Processing Briefings
Begin your virtual in-processing by watching the “mandatory briefs’’ (YouTube videos), which can also be found on the USAG Stuttgart app under the “PCS/Sponsor” button. Next, complete the “mandatory trainings’’ by clicking or pasting the web links on your mobile device or computer. Additionally, complete the “scheduled mandatory briefings’’ by logging into Microsoft Teams during the designated times as indicated on your checklist. These briefings will include the garrison command briefing, housing, finance, TRICARE, medical, as well as an assortment of other briefings for our joint community.
Driver Training and Testing
All personnel assigned to Germany must have a USAREUR driver’s license before renting, driving, or registering a vehicle on post. Personnel have the option of online driver training and testing through Joint Knowledge Online (in the course catalog, course USA-007 for practice and USA-007-B for the final exam). Driver training and testing is offered by appointment Monday – Friday, from 8:00- 11:40 a.m. and 1:00 – 3:40 p.m. Questions? Please call DSN 314-596-2007 or civ +49 (0)9641-70-596- 2007 or email at usarmy.stuttgart.id-europe.mbx.dtts@mail.mil.
Central Processing Facility
To protect the health and safety of our staff and customers, and to mitigate the impact of Covid-19, the Central Processing Facility will remain closed for in-person services until further notice. We are providing services through email and phone. Please contact the CPF at DSN 314-596-2599 or civ +49 (0)9641-70-596-2599 or email us at usarmy.stuttgart.id-europe.mbx.cpf@mail.mil. The CPF is located on Panzer Kaserne, on the first floor of Bldg. 2913. Normal business hours are 8:00 a.m.- 12:00 p.m. and 1:00-4:00 pm.
