By USAG Stuttgart Public Affairs
Residents have reported delays, missed appointments, and a lack of communication related to a new housing furnishings contract implemented this week.
The Army Housing Office is aware of the issues and is continuing to work with residents to mitigate these issues as best as possible. However, services remain greatly impacted.
Higher headquarters are in the process of holding the contractor accountable. Affected residents are asked to continue to contact the furnishings warehouse if they experience delayed or missed appointments.
Frequently Asked Questions
What should residents do if they have delayed and missed appointments?
Residents can contact the furnishings warehouse. However, they may still experience delays due to heavy customer volume.
Should residents continue to contact Housing?
Yes. Housing is also reaching out to known missed appointments.
Who is the best contact?
+49 (0)964-170-596-2230
Is there a timeline for when residents should expect them to be back on schedule/making appointments?
Not at this time.