Question 1

Are there more Housing FAQs?

Elizabeth Celtrick · Accepted Answer

Question 2

Where can I find job listings for USAG Stuttgart?

Elizabeth Celtrick · Accepted Answer

Noncompetitive Reinstatement
Have you previously worked for Army NAF and your resignation date was within the last 3 years? If you answered YES, you may be eligible for non-competitive reinstatement into the same or equivalent position in grade, or one with a lower rate of pay. This means you may not have to apply on USAjobs. USA Jobs
United States government’s one-stop clearinghouse for civil service job opportunities with federal agencies. All government job, regardless of location, are announced and selected through www.usajobs.gov. You can filter your search by entering “Europe” in the location which will pull up all jobs currently open in Europe. You can then further filter the choices. Select “Stuttgart, Germany.” Select “Open to the public” as the hiring path (some jobs are only available based on special status) and you will see all available public jobs. You can create an account in USAJOBS and set up notifications of job openings as they are posted in case there is nothing currently available.

Army Civilian Service
Civilian employees provide the skills that are not readily available in the military, but crucial to support military operations.

Avuecentral
Search for federal jobs, create profiles, apply for opportunities, join talent communities.

Civilian Human Resources Agency Europe
Employment information and resources for:

Appropriated Fund (AF)
Non-Appropriated funds (NAF)
Local Nationals (LN)
Summer Hire (youth and teens)

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Appropriated Fund (AF)
Non-Appropriated funds (NAF)
Local Nationals (LN)
Summer Hire (youth and teens)

Question 3

Can civilians use the dental clinic for emergency care?

Accepted Answer

Yes civilians can be seen in the clinic if they are an eligible beneficiaries. We are currently seeing emergency care only for our eligible beneficiaries. Please call the clinic at DSN 590-2800/06371-9464-2800 starting after 0730 for a screening and triage to determine eligibility, COVID-19 exposure, and the extent of the emergency in order to give the dental staff a heads up.

Question 4

Housing

USAG Stuttgart · Accepted Answer

Question 5

Who is eligible for Government Housing?

Elizabeth Celtrick · Accepted Answer

All Service members serving on a 36 month accompanied tour are eligible for assignment to Government-controlled quarters. Service Members must have 12 months remaining on tour to apply, as well as 6 months remaining when signing for Government controlled quarters.

Question 6

What is my eligibility date and how does that affect my place on the waiting list?

Elizabeth Celtrick · Accepted Answer

Your eligibility date is determined by the date departed last permanent duty. Service Members must sign in at the new duty station before assignment will be made. Your signed and approved service specific leave form (Request and Authority for Leave), and service specific Installation Clearance Record will indicate date departed last permanent duty station. Other methods in which an eligibility date may be established are the effective date of command sponsorship, date of application, or through an approved exception to policy.

A family can be displaced by a family that has a higher eligibility date. Example: SFC Jones PCSs and signs out on leave on 1 May, he takes leave until 30 May and signs into his new unit. His eligibility date is 1 May. This is the date he will be placed on the respective waiting list. However, if SFC Smith PCSs and starts leave on 20 April and signs into new duty station on 4 June, IAW regulatory guidance, this family will be placed ahead of the family that arrived on 30 May if the two families are competing on the same waiting list with the same requirements.

When a copy of your PCS orders and DD 1746 are received by the Housing office your name may be added to the waiting list in a priority 3 status. You will not begin actively competing until you have physically arrived to USAG Stuttgart. Your signed and approved service specific leave form (Request and Authority for Leave), and service specific Installation Clearance Record are the only way of substantiating this requirement.

Applications for housing must be made within 30 days of arrivals or receipt of command sponsorship to maintain your eligibility date of date departed last duty station or date of command sponsorship approval. Beyond 30 days, or Service Members making tour changes, the effective date on the waiting list will be date of application.

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Question 7

Does the Housing office accept advance applications for housing?

Elizabeth Celtrick · Accepted Answer

Yes, we will need a copy of your PCS orders and DD1746 to process your advanced application. Please contact the USAG Stuttgart Housing Office for more information: usarmy.stuttgart.id-europe.mbx.dpw-hsg-on-post@mail.mil

Question 8

What do I need to bring to register with Housing?

Elizabeth Celtrick · Accepted Answer

All your orders (PCS, Command Sponsored, Joint Domicile, Amendments, TDY en-route, etc.), your service specific leave and clearing form.

Question 9

Is there a waiting list for off-post housing?

Accepted Answer

No, most off-post housing is immediately available for move-in on a first-come-first-serve basis.

Question 10

What is Overseas Housing Allowance (OHA)?

Elizabeth Celtrick · Accepted Answer

Overseas Housing Allowance (OHA) OHA is the overseas equivalent to stateside BAH in that it is used to pay your rent. OHA is based on actual cost for rent. For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 11

How do I contact the Army finance office? (21st TSC/266th FMSC )

Bardia Khajenoori · Accepted Answer

The 266th Financial Management Center provides full-spectrum, responsive finance and accounting services in the USAREUR, joint and combined theaters while enhancing capability for the combatant commander through cash management, contracting support and accountability on the battlefield.

PANZER KASERNE BLDG 2915 RM 327B
DSN: 596-3181/3639 CIV: 07031-15-3181/3639

E-mail at: usarmy.rheinland-pfalz.266-fmc.list.fcst-stuttgart-all@mail.mil

Monday/Friday: 0830-1200; 1430-1600
Tuesday/Wednesday: 0830-1200; 1300-1600
Thursday: 1300-1600

Question 12

What is Temporary Lodging Allowance (TLA)?

Elizabeth Celtrick · Accepted Answer

Temporary Lodging Allowance (TLA) is the allowance that offsets the higher costs of staying in a hotel and eating out daily for personnel PCSing. Families must be on concurrent travel status to Government or private rental quarters in order to be eligible for TLA. Families must be in a concurrent travel status to the address of a friend or relative are not entitled to TLA, however you may be eligible for meals while residing with friends or relatives.

In accordance with ALARACT 2020_029, upon arrival all Service Members and Families are directed to quarantine for the initial 14 days. For Army Personnel, the gaining unit will provide the Service Member with a Manual DD 1610. This entitlement is not paid in DTS, it is paid out of the Covid-19 LOA. For Air Force personnel, the gaining unit will either create a DD 1610 or AF Form 973 (Memo in-lieu of Permanent Change of Station Amendment). This Document will be turned into finance after the quarantine period is complete during in processing to facilitate reimbursement for lodging and meals.

The allowance is paid as per diem for the 14 days. The Navy and Marines have a similar process to pay per diem for the 14 day quarantine allowance. TLA will only be authorized after the 14 day quarantine period has been completed if the SM and dependents were ordered into quarantine and no further quarantine period is required.

For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

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Question 13

What is the waiting time for housing?

Elizabeth Celtrick · Accepted Answer

Typical waiting times are 0-8 weeks. Waiting times may vary during high PSC seasons (April/August and December/January). For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 14

When may I bring my family to Overseas?

Elizabeth Celtrick · Accepted Answer

With concurrent travel order or after signing for quarters a family travel message will be sent authorizing your family to travel. For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 15

How can I change my tour status from unaccompanied to accompanied?

Elizabeth Celtrick · Accepted Answer

You will need to submit a request for command sponsorship/change of tour through your unit S1/personnel office. Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 16

How long can I keep the Government furniture once I sign for it?

Elizabeth Celtrick · Accepted Answer

Officially you may keep the Government loaner furnishings for up to 90 days before you are required to turn-in your loaner set. Issuance of loaner sets may be extended due to uncontrollable circumstance. For example, scheduled delivery of household goods are delayed. For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 17

Where are the DoDEA schools located in Stuttgart?

Elizabeth Celtrick · Accepted Answer

DoDEA schools are located on Panzer Kaserne, Patch and Robinson Barracks. Students can be bused to all locations.

Stuttgart High School is located on Panzer Kaserne.
The Middle School is located on Patch Barracks.
Elementary schools are located on Panzer Kaserne, Patch and Robinson Barracks.

For more information visit DoDEA Europe website.

Question 18

What School Support Services are available at USAG Stuttgart?

Elizabeth Celtrick · Accepted Answer

School Support Services provides Army school-aged youth with educational opportunities, resources and information necessary to achieve academic success. A branch of Child & Youth Services (CYS), School Support Services features School Liaison Officers (SLOs), who help schools, installations and Families work together for student achievement. To ease the transition, contact your SLO as soon as you get orders.

Question 19

When should I contact a School Liaison Officers?

Elizabeth Celtrick · Accepted Answer

School Liaison Officers (SLOs), who help schools, installations and Families work together for student achievement. To ease the transition, contact your SLO as soon as you get orders. SLOs are your best support in the area of education, schools and military transitions. SLOs are knowledgeable in current education news and policies. They act as the conduit between the school community – including local public school districts, private schools and home school Families – and the installation. How do they do it? By

Helping schools understand the challenges military Families face
Informing parents about local school policies
Giving Families information about local schools, graduation requirements, after school programs, youth sponsorship and homeschooling
Connecting units and schools through partnership initiatives
Conducting workshops to help parents navigate educational transition and advocate for their children
Providing an array of resources that benefit military youth and improve school experiences

Question 20

Can my child take a bus to school on-post?

Elizabeth Celtrick · Accepted Answer

Bus Transportation A bus pass is required to ride. Contact the transportation office for school bus stop locations and to get a bus pass. Families are encouraged to consider current bus routes when making off post housing selections.

Student Transportation
Transportation for Non-DoD School Program (NDSP) students
Army Europe Supervision of Children Guidance Command policy in Europe regarding walking to school, bus stops, unattended play and being home alone. (Garrisons may have additional requirements

Stuttgart School Bus Office Contact Information: email: stuttgart.sbo@eu.dodea.edu or call +49 (0) 7031-15-4000, option #4

Question 21

Is there a school meal program available?

Elizabeth Celtrick · Accepted Answer

School Meal Program The AAFES Exchange Student Meal Program provides wholesome, nutritious meals to students in participating DOD OCONUS schools. (menus/prices) Payments can be conveniently made online.

Student Meal Program Overview / Instructions
Student Meal Program accounts
Payments To register, select “Exchange”. Signing up for My Payment Plus is free and will allow you to receive an email notification when your child's lunch account dips below a certain amount. MPP flyer

Sponsors/Families must ensure that their Student Meal Program account (debts or credits from the school lunch program) has been cleared before departing the garrison. Free and Reduced Meal Program Applications are made through an online application on the AAFES site. Do not include housing allowance or COLA in your total income! You MUST include base pay and BAS! Applications must be made each school year starting 1 July. For questions and assistance contact the SLO.

Question 22

Do I need to register my pet?

Elizabeth Celtrick · Accepted Answer

All dogs and cats need to be registered at the USAG Stuttgart Veterinary Clinic, located on Panzer Kaserne, Bldg. 2996. Hours of Operation: Mon, Tues, Wed, and Friday; 0830-1600; (closed daily 1200-1300) Closed all Federal Holidays and the last business day of the month at 3 p.m. Visit their Facebook page for most current updates! https://www.facebook.com/StuttgartVTF/

NO EMERGENCY OR SAME DAY SERVICES AVAILABLE

Services offered by Appointment Only

Email: usarmy.rheinland-pfalz.medcom-ph-e.list.vtf-stuttgart@mail.mil

Call: 0049 (0) 6371 94641888

New Pet Registration Form

Question 23

Additional FAQs for Child and Youth Services

Elizabeth Celtrick · Accepted Answer

Click here For additional FAQs for Child and Youth Services

Question 24

I am new to the area and I need childcare, what do I do?

Elizabeth Celtrick · Accepted Answer

All requests for childcare must be done via www.militarychildcare.com.

Families will need to create an account and do a request for care. Stuttgart CYS has 3 CDC's that offer full day care, 1 CDC that offers Part Day/Part Time care, and 4 School Age programs.

The Child and Youth Services (CYS) office is located on Patch Barracks, building 2347
CIV:+49 (0)9641-70-596-7480 or +49 (0)9641-70-596-7488 or DSN: (314)596-7480/7488
Email address: usarmy.stuttgart.id-europe.mesg.parent-central-services-dl@mail.mil

Office Hours: Monday, Tuesday, Wednesday, Friday from 8 a.m. - 5 p.m. and Thursdays 11 a.m. - 5 p.m. Please call to schedule your appointment!

Question 25

I am on the waitlist for childcare when will I get a spot?

Elizabeth Celtrick · Accepted Answer

Child care is offered contingent upon available spaces within each program. Parent Central Services is not always able to offer childcare at the preferred location. In those situations Parent Central Services will keep you on an internal preference for care list. If a space becomes available at your preferred location we will contact you and coordinate enrollment in the new program.

Question 26

Will flu shots be available for non-active duty personnel and family members?

Elizabeth Celtrick · Accepted Answer

As of November 3, 2020

The influenza vaccine for ages 3 years to 65 years, the majority of our population, is currently unavailable at the Stuttgart Army Health Clinic on Patch Barracks for those other than active duty personnel. When the vaccine for this age group arrives, a series of influenza vaccination drives will take place at Patch Barracks, Panzer Kaserne, Robinson Barracks, Kelley Barracks and SAAF. Our intent is to vaccinate the entire Stuttgart Military Community.

The Stuttgart Army Health Clinic on Patch Barracks currently does has the influenza vaccine available for ages 6 months to 36 months and 65 years and older. No appointment necessary. Walk-ins welcome Monday thru Friday with the exception of Third Thursday afternoons and Federal Holidays from 0800-1200 and 1300-1600.

Source: https://rhce.amedd.army.mil/stuttgart/

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Question 27

Will winter contact sports take place?

Elizabeth Celtrick · Accepted Answer

To protect the health of our student athletes and to help stop the spread of the virus, the Garrison and DoDEA have determined that allowing contact sports for the winter season represents an unnecessary risk. We are committed to education-based athletic programs once the health situation changes. In the interim, we will continue to provide students with skill support and appropriate conditioning opportunities. Our coaches and athletic programs will provide resources to assist in safeguarding the well-being, scholarships, and eligibility of our student athletes. There may be opportunities to add additional athletics opportunities of low and moderate risk, with mitigation efforts in place.

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Question 28

When should the housing office be informed of an anticipated departure?

Elizabeth Celtrick · Accepted Answer

Outgoing personnel who reside on-post should inform the housing office as early as possible. Preferably 60-90 days out. For services members and Civilians who live off-post, in conjunction with receipt of PCS orders, a termination notification should be sent to the landlord via registered mail or signed by the landlord in person, NLT 90 days prior to departure. In the event PCS orders are received with less than 90 days, most contracts have a 30 days clause which allows terminations to be submitted to landlords for less than 90 days. Ensure check-out appointments are scheduled with Pervin Estates as soon as the termination notification is received back from your landlord. Please contact the Housing Services Office to receive a termination packet immediately after receiving notification of anticipated departure.

Housing Phone: +49 (0)9641-70-596-2230 or DSN: 596-2230

Email: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil

Pervin Estates Phone: +49 (0)9641-70-596-2318 or DSN: 314-596-2318

Email: usarmy.stuttgart.imcom-europe.mbx.dpw-hsg-off-post@mail.mil

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 29

What are the risks of not having a pre-inspection performed?

Elizabeth Celtrick · Accepted Answer

Pre-inspections are highly recommended, but not required. Pre-inspections advised the service member of his/her responsibility to bring the quarters to an established standards. Pre-inspections are also intended to inform service members of damages that need to be repaired or possible charges for damages. By not having a pre-inspection in some cases it just makes the final inspection longer. For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 30

Is the lending closet only for Service Members and their families

Elizabeth Celtrick · Accepted Answer

No, the lending closet it open to all personnel who are ID cardholders and are in or out-processing and can provide a copy of their PCS orders. When relocating to a new installation, you can borrow basic household goods from your ACS Lending Closet. Keep in mind that item availability varies from garrison to garrison. Some of the items you may find at your location are:

Pots and pans
Dishes
High chairs and car safety seats
GPS
Pre-paid cell phones (Only at some locations / please call first)
Kitchen appliances

Source: https://stuttgart.armymwr.com/programs/army-community-service

Question 31

Can Army Emergency Relief (AER) provide assistance for initial rent and deposit during a PCS move?

Elizabeth Celtrick · Accepted Answer

Yes, AER can assist qualified individuals with initial rent and deposit upon arriving to their new duty station.

Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.

To apply for AER assistance, the Soldier should be seen by the Unit Commander/1SG for interview/counseling to determine if the situation can be resolved through the chain-of-command or some other source. After determining that the Soldier has a valid emergency, the unit commander would then authorize the individual to seek AER assistance. Soldiers should create an online account with AER to apply for assistance.

Source: https://stuttgart.armymwr.com/programs/army-community-service

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Question 32

Is there a service on base that can provide financial advice?

Elizabeth Celtrick · Accepted Answer

Yes. The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like:

Military pay
Checkbook/debit card management
Financial responsibility
Credit reporting
Debt elimination strategies
Saving
Investing
Budgeting

For more information about how the Financial Readiness Program can help you, contact Army Community Service.

Located on Panzer Kaserne, Bldg. 2915; Call +49 (0)9641-70-596-3362; Military DSN 314-596-3362; or Email. https://www.armymwr.com/location-contact?location_form_location=68538

Source: https://stuttgart.armymwr.com/programs/army-community-service

Question 33

Is there a service to assist spouses and family members to find employment while stationed in Stuttgart?

Elizabeth Celtrick · Accepted Answer

Yes. The Employment Readiness Program (ERP) is a program that offers up-to-date resource information on available employment opportunities, market and job trends, education, and volunteer resources to help individuals make informed decisions when seeking employment. Services offered by the ERP include classes and seminars related to employment:

Career exploration
Resume writing
Interviewing techniques
Dressing for success
Networking
Individual career assessment and counseling

For more information, contact Army Community Service located on Panzer Kaserne, Bldg. 2915; Call +49 (0)9641-70-596-3362; Military DSN 314-596-3362; or email. https://www.armymwr.com/location-contact?location_form_location=68538 Source: https://stuttgart.armymwr.com/programs/army-community-service

Question 34

What is the garrison's child supervision policy?

Elizabeth Celtrick · Accepted Answer

https://www.stuttgartcitizen.com/featured-stories/guide-to-supervise-your-child-usareur-child-supervision-policy/

Question 35

Am I allowed to have a home-based business?

Elizabeth Celtrick · Accepted Answer

Home Based Businesses (HBBs) are an important contributor to Army Family quality of life – new changes to procedures makes it easier and quicker gain approval to operate an on-post HBB. HBBs allow Families to work from their Army quarters, developing rewarding careers that follow them through PCS moves. The wide span of HBBs operated by Army Families includes:

Car repair/service
Hairdressing and hairstyling
Home baking and meal preparation
Pet grooming and pet sitting
Massage therapy
Retail sales from home

Home Based Business approval is quick and easy! The Army’s new standardized HBB application template streamlines the approval process. Of course, installations are still required to adhere to local and state laws and regulations regarding home business operations, so check into those, too. Here’s the process: Step 1: Obtain the HBB Application. Visit your Family and MWR representative or go online to download your HBB application and any required additional forms. Step 2: Complete the Application. This includes visiting and obtaining approval from installation agencies like the housing office and community housing manager. The application should identify the agencies, but ask your Family and MWR representative if you have questions. If you need any additional documentation (like licensing or certifications), get that, too. Step 3: Turn in the Application: Once you’ve completed your paperwork, submit the application to your Family and MWR representative. Keep a copy of the completed application for your own records. Within 60 days, you should get notification of approval. Simple! USAG Stuttgart Home-Based Business Application Packet Commercial Solicitation-HBB General Legal Guidance HBB Informational Briefing Personal Commercial Solicitation Evaluation Application for US Forces Europe Commercial Activity Authorization HBB Form AE 210-70A View list of Home Based Business Source: https://stuttgart.armymwr.com/programs/home-based-business

Question 36

Who do I contact to become a personal trainer or group fitness instructor?

Elizabeth Celtrick · Accepted Answer

Contact that Group Fitness Coordinator at Panzer Fitness Center. +49 (0)9641-70-596-2724 Source: https://stuttgart.armymwr.com/programs/sports-fitness-centers

Question 37

What kind of volunteering opportunities are available?

Elizabeth Celtrick · Accepted Answer

After registering with the Volunteer Management Information System (VMIS), volunteers can search through more than 400 positions available and apply for those that interest them. After applying, the organization’s point of contact will contact the volunteer and proceed with the application process, and discuss expectations between the volunteer and organization. Some of the garrison organizations looking for volunteers are: Central Processing; Directorate of Emergency Services; Outdoor Recreation; Child and Youth Services; and the Religious Support Office. Private organizations looking for volunteers include the USO, American Red Cross, Stuttgart Community Spouses’ Club, the Thrift Shop on Patch Barracks, and Harold Washington Military Lodge #128. Source: https://www.stuttgartcitizen.com/news/volunteering-for-the-army-community-is-a-rewarding-experience/

Question 38

How do I access the Volunteer Management Information System (VMIS)?

Elizabeth Celtrick · Accepted Answer

Access the VMIS website to register as a volunteer through the www.myarmyonesource.com website. (Note: Steps 2-5 are for new users)

Click on “Register”in upper right corner.
Click on the yellow “JOIN NOW” button.
Complete registration(ensure military installation affiliation is Fort Sill) Click “Continue.”
Click “Register.”
Click on “Volunteer Tools”in the upper right corner.
Select Oklahoma on the map.
Click on “Fort Sill.”
Community will read “Fort Sill” if not, scroll down and enter “Fort Sill.”
Click on “Organization Group” scroll down and enter an appropriate category.
Click on “Organization”scroll down and enter unit, organization, etc.
Click on “Search” in yellow box.
Click on job position of interest.
Click on “Apply” in yellow box.
When the next page loads,click on “Submit” in yellow box.

**If you haven’t filled out the boxes marked with an asterisk * the submit button will not turn gray. Source: https://stuttgart.armymwr.com/application/files/2014/9335/6255/VMIS_General_Guide.pdf

Question 39

How do I record my volunteer hours?

Elizabeth Celtrick · Accepted Answer

Hours must be submitted by the 10th of the month to ensure certification by the 15th of the month.

Login at www.myarmyonesource.com with username and password.
Click on “VolunteerTools” in the upper right hand corner.
Click on “Volunteer Activity”tab (third from left).
Click “Hours”on right side.(blue font)
Click appropriate yellow box -AddFor Day(1 day) –Add for Open Dates (recent) –Add for Period (up to 3 yrs. ago –can only be certified by AVCC)
Click “Calendar” in yellow box.
Enter date(s).
In “Hours” box, enter number of hours. (enter partial hours as a decimal fraction (ex. volunteered 5 hrs.and 15 mins.is 5.25, 5 hrs. and 45 mins. is 5.75)
Click on “Save and Return” in yellow box.

Date, hours and status will populate. Status remains “submitted” until hours are certified by VMIS Organization POC. Source: https://stuttgart.armymwr.com/application/files/2014/9335/6255/VMIS_General_Guide.pdf

Question 40

Who can use the Self Help facilities?

Elizabeth Celtrick · Accepted Answer

Self Help facilities are for On-Post Housing Residents and Building Coordinators To inquire about available items, contact the Self Help Service Order Desk # 0711 729 6200 Self Help on Patch Barracks is in Building 2333 Hours of Operation: Mon-Wed-Fri 0900-1300 Tue-Thur. 1100-1300 and Sat 1000-1400 Phone # 0711 6868 9475 Self Help on Robinson Barracks in located in the Commissary Parking lot Hours of Operation: Tue & Thur. 1000-1400 Available Items:

Painting items up to one bucket
Wire brushes
Light bulbs
Light covers
Bathroom/Shower supplies
Screws, nails, anchors, washers
Common hardware items
Kitchen exhaust hood filter
Recycling Bins
Faucet filters
Sponges for stove tops
De-humidifiers

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 41

Where can I dispose hazardous materials on post?

Elizabeth Celtrick · Accepted Answer

The following items can be taken to the Central Receiving Point on Panzer Kaserne, building 2958. DSN 596-2071.

Paint
Light Bulbs
Car cleaning supplies
Household Cleaning supplies
Car Batteries
Hazardous Materials
Tires

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 42

How do I place an on-post maintenance work order?

Elizabeth Celtrick · Accepted Answer

The Department of Public Works (DPW) contracts Vectrus, a host-nation maintenance company, to perform the maintenance on base.

The Vectrus Help Desk can be reached either by phone or email. From the received information, a Demand Maintenance Order, or DMO for short, is generated.

When submitting requests, include as much information as possible. This helps Vectrus evaluate the problem correctly, create the DMO immediately without needing follow up calls, and allows the right technicians to be completely prepared at the time of their first visit, which can eliminate the need for secondary appointments. The more information you can provide, the faster we can resolve the issue for you. “Broken,” “inoperable” and “needs replaced” are a good start but not quite enough. Specific locations, quantities, sizes, materials, etc. all help us evaluate what is needed for the repair.

DPW has 5 business days to review and approve each DMO. (DMO’s are unscheduled repairs that cost less than 3,500 euros and take less than 40 work hours to complete.) Once a DMO is approved, DPW assigns it a priority, and the request is released to Vectrus to begin the work. DMO priorities are established by the DPW and will be accomplished based on the following priority system: Emergency, Urgent, and Routine.

When you submit a request over the phone or online, you should receive a DMO number within 24 business hours via email. Customers are encouraged to keep track of the DMO number assigned to their request. They will receive it via email, and it is the fastest way to track specific work if questions should arise.

The Helpdesk is open from 0730 to 1630, and you can reach us at DSN 596-6200; CIV 0711 7228 6200. After this time you can call 421 6115/0711 7228 6115 for emergencies, which will be forwarded to the Fire Department. You can also place routine requests online at https://www.stuttgartcitizen.com/service-order/.

Routine (Priority 3) – any other work that does not meet the criteria for emergency or urgent. Respond, on-site and complete to all routine work within thirty (30) calendar days of notification/release.

Urgent (Priority 2) – work is required to correct a condition which could become an emergency, and could seriously affect morale or that has urgent impact or mission requirements. Respond and be on-site for all urgent work within 24 hours of notification/release. Urgent work is normally accomplished from 07:30 to 16:30, Monday through Friday.

Emergency (Priority 1) – work required to repair or abate a problem resulting from a breakdown, stoppage or loss of a critical system or equipment which, if not immediately repaired, will endanger life, safety or health of personnel, and/or will result in the damage of government property, and/or would affect operations of a critical military missions. Respond and be on-site: within 2 hours with continuous work until completed or until category level is reduced and shall reschedule the remaining work for completion as soon as possible.

FOR EMERGENCIES, CALL +49 (0) 711-7228-6115, DSN: 115 (OPEN 24/7)

*Customer feedback is very valuable to us and our process. Filling out the form at the bottom of the DMO at the end of the repair helps us determine where we can improve.*

For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

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FOR EMERGENCIES, CALL +49 (0) 711-7228-6115, DSN: 115 (OPEN 24/7)

*Customer feedback is very valuable to us and our process. Filling out the form at the bottom of the DMO at the end of the repair helps us determine where we can improve.* For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 43

How do I make an appointment to get an appliance fixed?

Elizabeth Celtrick · Accepted Answer

For on and off post housing-issued domestic appliances (e.g. refrigerators, washers, and dryers), contact the PROTEC Service Order Help Desk to schedule a repair appointment.

PROTEC Service Order Help Desk
Call toll free: 0800-22 55 900
or submit a request online
Hours of Operation: Monday through Friday
7:30 a.m. to 5 p.m.
(Open American holidays; closed Germany holidays)

Please have the A# available when you call or include it with your online submission. It can be found on a white sticker on the appliance itself that the company uses to identify the specific machine.

Dining Facilities – 2963, 2314, 3314 - should call DSN 475-7194 from 0715 to 1600 weekdays and 0172 359 7799 for after-hours emergencies. Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Question 44

How do I get a CMR mail box assigned to me?

Elizabeth Celtrick · Accepted Answer

A Community Mail Room, or better known as a CMR address, gives authorized personnel a US address with the same postage and charges as mailing within the US (no internaitonal mailing fees.) To open a CMR receptacle (mailbox) requires a copy of orders and a DoD ID card. A CMR box can be assigned either on the installation you work or live. Sponsors can establish a CMR mailbox on behalf of their incoming personnel. The Army Post Office (APO) and Community Mail Room (CMR) are two separate services. APOs are for sending mail and CMRs are for receiving mail. On Patch, Kelley, and Robinson these services are located in the same building. On Panzer, they are not.

All personnel must show a DoD ID card to send or receive mail.
All USAG Stuttgart installations have blue USPS mailboxes for regular, stamped, letter mail.
A US Forever Stamp can be used to mail an item to a German address, if you use your CMR address as the return address.

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/mail

Question 45

What is Move In Housing Allowance (MIHA)?

Elizabeth Celtrick · Accepted Answer

Move In Housing Allowance (MIHA)
The Move-In Housing Allowance is a lump sum flat rate that you will receive upon moving in to a new off-post house. This allowance helps offset expenses incurred when first setting up your household.

Currency (Euro) and is paid out in your LES like BAH. OHA is based on your pay grade and dependent status (with or without),and is paid based upon actual cost for rent. You can find your OHA rate using the OHA calculator and MIHA at https://www.defensetravel.dod.mil/site/oha.cfm-Under “Location,” type in the “Locality Code” of GE055. Enter your pay grade and dependent status as appropriate, and another pop up screen will list your OHA rate, utilities rate, and MIHA.

For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

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Question 46

How do I register my vehicle here in Germany?

Elizabeth Celtrick · Accepted Answer

The USAG-Stuttgart Vehicle Registration office is managed by the Directorate of Emergency Services. Department of Defense ID cardholders in Germany (service members, family members, and assigned civilians and some contractors) are required to register their personally-owned vehicles (POV) with the U.S. Military (USAREUR). Registered vehicles are not subject to German taxes or German vehicle registration. All shipped vehicles and used vehicles purchased in Germany must pass a safety inspection before they can be registered. Personnel leaving (ETS or PCS) or individuals who have lost logistical support must turn in their Stuttgart (S), Boeblingen (BB) plates to vehicle registration (not MP Station) prior to leaving the Stuttgart community. For more information visit https://home.army.mil/stuttgart/index.php/my-garrison/all-services/vehicle-registration

Question 47

What paperwork do I need to register my vehicle?

Elizabeth Celtrick · Accepted Answer

The following checklists will help you prepare for the most common Vehicle Registration transactions. If you have questions pertaining to vehicle registration, email: usarmy.stuttgart.id-europe.list.pmo-vehicle-registration@mail.mil

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/vehicle-registration

Question 48

How do I update my phone number on the TRICARE online portal while in Germany?

Elizabeth Celtrick · Accepted Answer

The only way to update a telephone number is within the Tricare Online portal. Follow these steps to set up an International mobile number or US Mobile Carrier not listed to receive notifications from TRICARE Online (TOL).

- On the TOL Profile page, select ‘Other’ from the list of Mobile Carriers.

- Enter your mobile number in the email format provided on this page.

- Contact your mobile carrier if you have any further questions.

GERMANY:  Carrier Format to enter on TOL in Mobile Number textbox.

Mobilis: 0##########@mobilis.de

Mannesmann Mobilefunk: ##########@d2-message.de

Simyo: ##########@eplus.de

The following German carriers require users to complete steps on their mobile phone prior to receiving text via email.

Carrier           Step 1: On    Step 2: On TOL your Phone  Profile

E-Plus             To: 7676245 Message: START 0##########@smseplus.de

O2                   To: 6245       Message: +OPEN 0##########@o2online.de

T-Mobile       To: 8000       Message: OPEN +49##########@t-d1-sms.de

Vodafone      To: 3400       Message: OPEN 0##########@vodafone-sms.de

Question 49

How do I participate in the Army Family Housing Satisfaction Survey?

Elizabeth Celtrick · Accepted Answer

The annual Army Family Housing Tenant Satisfaction Survey for 2020 takes place between Dec. 2 to Jan. 15, 2021, for those living in Army privatized, government-owned or government-leased quarters.

A link to the survey will be sent via email to each household by the consulting firm administering the feedback collection, tabulation and analysis. Only one person per address will receive the invitation email.

Residents should contact the Army Housing Services Office if they have questions or need technical support, or if their household does not receive an email containing a survey link by Dec. 18.

Survey participation is voluntary and all respondent information will be kept confidential. Residents are encouraged to share their views about current housing, resident services and community amenities. Such feedback is important to help improve the quality of housing and customer care.

Results will help with near-term and future improvements to housing, resident services and community amenities. Defense officials said the perspectives of service members and families can help provide them with a better quality of life through improved housing and community services.

Each survey will remain open for responses for at least 45 days.
The survey has 10 main questions, with most having several parts, for a total of 49 response elements.
The OMB Control Number is: 0704-0553; and the OMB Exp. Date: 03/31/2022

Question 50

What is Sponsorship?

Elizabeth Celtrick · Accepted Answer

Sponsorship is a program designed to assist Soldiers, Civilians and Family Members as they move between installations throughout their career. An effective Sponsorship Program will promote Readiness for individuals, families and units. Moving is stressful. Communication with someone already in-place can ease the stress.

Contact your Sponsor at least 4 months prior to your planned departure – or as soon as possible if you have less notice.

Sponsors can help provide resources and links to help you plan for your unique requirements. Include all family members in the planning to ensure reduced stress for all. Understand some locations have special requirements – find out about them early and prepare.

Readiness is essential and your Sponsor is available to you to assist you for personal/family readiness and to ensure the unit’s readiness is high during PCS time. PCSing to Europe is a little different than to CONUS installations. Language barriers, driving rules, passport requirements, and more, can present additional challenges to your PCS. If you have never been stationed in Europe, your Sponsor is a great resource to answer questions and guide you during your PCS planning, travel and integration. If you have lived in Europe, let your Sponsor know. Sponsorship should be tailored to support your specific needs.

Knowledge is power and flexibility is key to a smooth PCS.

If you have received orders, but have not been assigned or contacted by your sponsor yet, please reach out to the Central Processing Facility staff for guidance. Phone: +49 (0) 9641-70-596-2599 / 2803 / 2745 Email: usarmy.stuttgart.id-europe.mbx.cpf@mail.mil

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Question 51

We just arrived with school-aged children – who can answer questions?

Elizabeth Celtrick · Accepted Answer

Moving with young children may add stress to an already stressful situation. There are trained Youth Sponsors who can ease many of your child’s concerns. Contact the Stuttgart School Liaison Officers (SLOs) and request a Youth Sponsor and schedule time to video chat as a family. Let your child ask questions about the area, foods, language and schools. SLOs can provide information about school options in the area – some garrisons have multiple options, including DODEA schools, international schools, private schools and more. Homeschooling is also an option in many areas. Your garrison SLO will have details for you to make the best decision for your family. The SLO can answer questions about school sports (for example, Varsity program for scholarship applications). For youth sports and activities, Child Youth Services (CYS) can help you. Children must be enrolled in the installation CYS with proper sports screening medical forms prior to registration for specific activities and events.

Stuttgart School Liaison Officers: Brian Pappas & Joe Holder
School Liaison Office is located on Patch Barracks, Building 2347, 2nd Floor
Tel: +49 (0)9641-70596-7465 or +49 (0)9641-70596-9009
Military DSN Tel: (314)596-7465 / 9009
Email: mailto:usarmy.stuttgart.imcom-europe.list.slo@mail.mil
Calling or sending an email to set up an appointment is the most efficient way to meet with a SLO in person.

For more information about School Liaison Office, visit the MWR website.

———————————————– For the latest information concerning the 2020-2021 school year, visit the DODEA website.

Question 52

How can I get a mailbox on post to ship items to myself before I depart?

Elizabeth Celtrick · Accepted Answer

Soldiers and civilian employees can request a CMR mail box within 60 days of reporting to Europe. Request assistance from your unit Sponsor. They will need a copy the incoming personnel’s orders and a memo from the gaining unit. You will be given the box combination during in-processing. If your sponsor cannot assist you, send a copy of your orders to the servicing CMR.

Contact details for your gaining CMR are available on the USAG-Stuttgart website.

If circumstances are such, you can authorize someone else to pick up your mail by completing a DD2258 temporary mail disposition form. This form is used to hold/authorize someone to pick up mail. The form can be found online. The special instructions portion is where the individual states who they are authorizing to pick up mail (i.e. I authorize John Smith to pick up all mail and parcels). Make sure to include both your name, the CMR address, and the name of the individual collecting the mail.

Email the form to: usarmy.stuttgart.id-europe.mbx.community-mailroom@mail.mil

Keep your receipts if you mail items to yourself prior to PCS just in case you may be able to claim expenses.

Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/mail

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Question 53

How do I address mail to my CMR in Germany?

Elizabeth Celtrick · Accepted Answer

Sending mail to a CMR address is just like sending mail to any other US location using the United States Postal Service (USPS) – same cost to mail letters and packages. Packages do require a US Customs label.Visit the USPS website for how to use the online "click & ship" service. https://www.usps.com/ The mailing address format is: (Rank) First & Last name CMR xxx, BOX xxxxx APO, AE xxxxx-xxxx

Question 54

How do I reserve on-post lodging?

Elizabeth Celtrick · Accepted Answer

Contact your Sponsor to determine if you will need lodging and the housing office to find out if there are housing requirements for a specific community. Single Soldiers may be assigned to a barracks room upon arrival and some garrisons may allow families on a waiting list prior to arrival. If you will need lodging, request assistance from your Sponsor or contact the garrison lodging reservations desk directly. Army Lodging provides hotel accommodations to service members, families, retirees, and civilians. Guests include Department of Defense travelers on official business, as well as military members and their families traveling on Permanent Change of Station orders. Retirees and military families can also make reservations when the facilities are not required for official travelers.

Panzer Hotel | 360 tour Kelley Hotel | 360 tour

Ensure your Sponsor knows your travel itinerary (including leave locations), arrival date, number of travelers and lodging reservations details prior to you out-processing your current unit. Time in temporary lodging varies greatly across all garrisons and time of year. Contact the housing office for specific requirements in your gaining garrison and to get on a housing waitlist (if possible/necessary). If you are able to (or required to) live off-post, start looking for a suitable place to live as soon as possible. The Temporary Lodging Allowance (TLA) is intended for a short time only while you seek and secure permanent housing. Short extensions may be requested through your unit with justification. Contact the garrison finance office and housing office for specific details.

Question 55

Why do I need a current U.S. driver’s license before I PCS to Germany?

Elizabeth Celtrick · Accepted Answer

Although most states allow use of an expired driver’s license with a military ID, Germany does not. A current, valid stateside driver’s license is required to get a USAREUR driving permit and international driving permit. Ensure your U.S. license is valid before you PCS.

If it will expire during your assignment in Europe, learn what your state’s requirements are to renew on-line (if possible). Getting a driver’s license in US is faster, easier and much less expensive than getting a license during your assignment in Europe.

Question 56

What is the SOFA agreement?

Elizabeth Celtrick · Accepted Answer

SOFA stands for Status of Forces Agreement. A status of forces agreement (SOFA) is an agreement between a host country (e.g. Germany) and a foreign nation (e.g. USA) stationing forces (military, civilian and contractor) in that country. SOFAs are often included, along with other types of military agreements, as part of a comprehensive security arrangement. A SOFA establishes the rights and privileges of foreign personnel present in a host country in support of the larger security arrangement. A SOFA stamp will be placed in the passports of personnel PCSing to Germany. The SOFA stamp shows border control and other officials that you are stationed in Germany and covered by the Status of Forces Agreement, which covers issues like entry and exit into the country, tax liabilities, postal services, employment terms, and civil and criminal jurisdiction. The SOFA has both freedoms and restrictions. Those (military, civilian or family member) who disregard the standards set by the SOFA could face fines, removal from host nation country and more.

Question 57

How do I PCS to Germany with a pet?

Elizabeth Celtrick · Accepted Answer

Documentation Requirements

The Stuttgart Veterinary Clinic can also assist you with international pet travel requirements (contact details below). Another good resource for international pet travel requirements is: https://www.aphis.usda.gov/aphis/pet-travel. Some basic requirements are:

Ensure your pet’s vaccinations are current. Pets must have a current rabies vaccination 30 days in advance of travel.
Pets will need a 15 digit ISO compliant microchip implanted prior to the rabies vaccine.
Pets residing in the EU will need an EU pet passport.
Schedule a health certificate appointment with the clinic within 10 days of your flight. Your pet will need to be present for this appointment.
Travel will a copy of the animal’s health certificate, passport, and a photo of your pet.

Transportation Requirements

Ensure you plan for additional expenses in the PCS budget and save receipts just in case expenses are reimbursable or tax deductible. NOTE: Some personnel have reported delayed travel for family members to accompany pets on alternate airlines, out of pocket expenses in excess of $2000 that were not reimbursable, and the need to ask for support from family or friends to keep pets in CONUS (temporary boarding) during the time on assignment in Europe.
Due to recent policy changes for some airlines/carriers, some incoming personnel have reported significant additional expenses on last minute changes to secure travel for pets using different vendors. Research possible vendors to ship your pet independently and confirm arrangements on both drop-off and pick-up points/dates/times.
The Patriot Express offers cost-effective pet travel, however, whether flying on the PE or a commercial airline, the cost for shipping pets rest solely on the owner and is not reimbursable by the government. For specific PE flight details and reservations contact your SATO travel representative. Find out more at http://www.spacea.net/faq/patriot-express
Secure an airline-approved shipping crate that is the right size. Let your pet become accustomed to the crate before shipment by having practice sessions that build in time of confinement.
Put identification tags that include an emergency phone number around your pet’s neck. Print your name and destination address clearly on the shipping crate.
Feed your pet just a light meal about six hours before shipping — no water within two hours unless it is very hot (or the animal is very small). A water dish that is attached so it cannot tip should be provided, but it should be conveniently located to allow an attendant to provide water at stopovers without being bitten. Send dry food along if the trip is long. Do not tranquilize the animal.
Check with the agent who meets the flight about your pet’s progress when you are changing planes. Allow plenty of time between connecting flights to be sure your animal is transferred to your flight if traveling with you. Arrange to have your pet picked up immediately upon arrival. Airline facilities for pets may be limited or nonexistent.

The Stuttgart Veterinary Clinic can also assist you with international pet travel requirements. The clinic is located on Panzer Kaserne, Bldg. 2996. Hours of Operation: Mon, Tues, Wed, and Friday; 0830-1600; (closed daily 1200-1300) Closed all Federal Holidays and the last business day of the month at 3 p.m. Visit their Facebook page for most current updates! https://www.facebook.com/StuttgartVTF/

NO EMERGENCY OR SAME DAY SERVICES AVAILABLE

Services offered by Appointment Only

Email: usarmy.rheinland-pfalz.medcom-ph-e.list.vtf-stuttgart@mail.mil

Call: 0049 (0) 6371 94641888

Question 58

Where are the installation dog parks?

Elizabeth Celtrick · Accepted Answer

Patch Barracks Large enclosure, but heavily wooded and often very wet and muddy. Located between and behind the movie theater and CYS buildings. Kelley Barracks Grassy with trees and shade. Located on Pine Strasse behind DPW and the large central parking lot. Panzer Kaserne Located in Panzer Housing area, from the corner of the housing area closest to the main gate, travel down the fenceline approx. 50 meters the park is located on the back border fence. Robinson Barracks Large open grassy enclosure. No shade. Buidling 209. Behind the AFN building.

Question 59

Who is eligible to receive care at the on-post vet clinic?

Elizabeth Celtrick · Accepted Answer

The Stuttgart Veterinary Treatment Facility (VTF) is a limited service veterinary clinic with a primary mission to serve as medical support for the dogs of the 100th MWD Detachment, in addition to working to control zoonotic diseases (those communicable from animals to humans).

Our mission, above all, is to provide services to the military working dogs of the garrison. However, the privilege of care has been extended to pets of the following personnel types and their family members:

‐ Active duty military members
‐ Retired service members
‐ Members of the reserves who have been activated
‐ DoD employees stationed overseas
‐ All others employed by U.S. federal agencies (appropriated or non‐ appropriated funds)

Visit our website for a listing of our services and our Facebook page for current opening hours.

https://home.army.mil/stuttgart/index.php/my-garrison/all-services/stuttgart-veterinary-clinic

Question 60

Is fundraising in the federal workplace or during official duty time allowed?

Elizabeth Celtrick · Accepted Answer

No. Fundraising in the federal workplace or during official duty time is generally prohibited. Official duty time is considered an official federal resource, similar to government purchase cards, computers, or vehicles. Federal government resources, which include equipment, property, and personnel, shall be used by Defense Department employees for official purposes in accordance with the Joint Ethics Regulation (DoD 5500.7-R).

Office parties or holiday balls are important to the morale of an organization, but we often forget they are not official events. Therefore, official resources may not be used to plan, conduct or fund raise for them. Meaning, if you are a federal government employee, you cannot use duty time to fund raise.

Service members are authorized to pay for personal expenses such as office parties or holiday balls out of pocket. Service members and DOD employees can also use ordinary vacation time, accrued leave, or weekends to conduct unofficial activities such as fundraising.

If you are having problems paying for your holiday parties, contact the Army Community Service Financial Readiness advisors for budget advice. ACS is located in Building 2915, Panzer Kaserne, or call 431-3362/civ. 07031-3362.

If you are motivated to give to a good cause, but do not want to violate the Joint Ethics Regulation and lose your job, contact your Combined Federal Campaign coordinator or visit http://cfcoverseas.org.

This FAQ is not intended as individual or specific legal advice. If you have specific issues or concerns, you should consult a judge advocate at the Stuttgart Law Center on Kelley Barracks.

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Question 61

Who is authorized to use the Stuttgart Law Center?

Elizabeth Celtrick · Accepted Answer

The Stuttgart Law Center is the primary legal office for members of the USAG Stuttgart community: all active-duty Soldiers, military retirees, family members, and eligible civilian employees. The SLC can process claims and German tickets, give notaries and powers of attorney, and provide legal consultations with U.S. and German attorneys on a host of legal issues to include family law, military law, landlord/tenant law and personal finance.

To provide feedback, please put in an ICE comment to the Staff Judge Advocate/Stuttgart Law Center/ Tax Office.

Need legal advice?
If you have specific issues or concerns, visit the Stuttgart Law Center in Bldg. 3312, Kelley Barracks; call 421-4152 or 0711-729-4152, or email usarmy.stuttgart.21-tsc.mbx.slcla@mail.mil. You can also request an appointment through the USAG Stuttgart mobile app or by visiting here.

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Question 62

How can I make a will and power of attorney?

Elizabeth Celtrick · Accepted Answer

The Stuttgart Law Center offers the following brief advice on documents like a last will and testament, durable power of attorney (DPOA), healthcare power of attorney (HPOA), and advanced medical directive (AMD).

A last will and testament is the legal document which controls the disposition of your property–your estate–at death, and may provide for guardianship for your minor children after your death. A will is not effective until death. As long as you are living, your will has no effect. After your death, the executor you name in your will must have the will probated, or enforced, in a probate court in your state of legal residence.

A durable power of attorney (DPOA) designates who you want making decisions regarding specific financial matters on your behalf, even if you become incapacitated. As the name suggests, a DPOA is effective until you revoke the document. This is different from a general or special power of attorney that you may have done in the past, which is only effective for a limited purpose or amount of time.

Similarly, a healthcare power of attorney (HPOA) designates a person to make healthcare decisions for you in the event you are unable to do so yourself.

Finally, an advanced medical directive (AMD), also known as a living will, is documentation of your express wishes regarding life support and artificial hydration and nutrition in three very specific circumstances such as unconsciousness, incurable disease or illness, and degenerative disease or illness.

It is important for everyone to consider the need for any or all of these documents and to take time discussing these issues with family and close friends. It is important to review your will, DPOA, HPOA, and AMD every two to three years to ensure it still aligns with your current estate, family situation, and healthcare goals. A good rule of thumb is to update these documents after a major life event such as a marriage, the birth of a child, divorce, retirement, or birth of grandchildren, etc.

The Stuttgart Law Center Legal Assistance Office has attorneys who can advise and draft all of these documents.

This FAQ is not intended as individual or specific legal advice. If you have specific issues or concerns, visit the Stuttgart Law Center on Kelley Barracks. Call 421-4152 or 0711-729-4152, email to make an appointment with an attorney. You can also request an appointment through the USAG Stuttgart mobile app.

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Question 63

What is DEERS? How do I register?

Bardia Khajenoori · Accepted Answer

DEERS is the Defense Enrollment Eligibility Reporting System: a database of information on uniformed services members, U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. If you have a U.S. military I.D. card and have Stuttgart installation access, you are registered in DEERS. If you are not registered in DEERS, you will need to do so before you can be enrolled at U.S. Army Health Clinic Stuttgart. Please contact an ID card office for instructions.

Question 64

What are the services provided by Det 1, 786 FSS?

Bardia Khajenoori · Accepted Answer

Det 1 786 FSS

Welcome to Stuttgart, Germany! Det 1, 786 FSS is a combination of a Military Personnel Section, Finance Office, Formal Training Section, and Military Testing Center. We are a Detachment of the 786th Force Support Squadron at Ramstein Air Base, and are located on Patch Barracks at the United States Army Garrison Stuttgart. We are in Building 2308 on the first floor. Our area of responsibility covers 1.2K Airmen, 25K total force members that spans across 44 countries throughout Europe, Africa, and the Middle East.

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[box type="info"]Hours of Operation:

Every office is closed the third Thursday of the month for training

Military Personnel Section, Formal Training Section, Military Testing Center

Mon-Fri, 0900-1530

Finance Office

Monday: Closed for Document Processing

Tuesday: 0900-1400

Wednesday: In-processing only - 1000 and 1400

Thursday: 0900-1400

Friday: Closed for Document Processing

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Command Team

Commander: Major Christopher Trejo

Senior Enlisted Leader: MSgt Eric Soulatha

Below are the services we provide, along with each section’s contact information. Please scroll down for answers to Frequently Asked Questions.

Career Development

Assignments, Retirements and Separations, Retentions, Officer and Enlisted Promotions, Special Programs (Consecutive Overseas Travel, Student Dependent Travel, Early Return of Dependent, Dependents Remaining Overseas and Designated Location Moves) Contact Information: Org Box: det1786fss.fsmpd@us.af.mil DSN: 314-592-8593/4639/8593 COMM Local: 09641705928593/4639/8593

Customer Support

Oversee all Air Force in-processing. Provide services to all personnel within garrison. CAC Cards, Dependent cards, IACS, DEERS updates, and oversee LeaveWeb program. Contact Information: Org Box: det1786.fsmps@us.af.mil DSN: 314-592-5603/8340/8518 COMM: +49 (0) 711 680 5603/8340/8518 Hours of Operation/Location: 0900 – 1530 Bldg 2308, Room 111

Force Management

Evaluations, Decorations, Duty Information Updates, Special Duty Assignment Pay (SDAP), Orders Amendments (After Arrival), Unfavorable Information File (UIF). Contact Information: Org Box: det1.786fss.fsmpm@us.af.mil DSN: 314-592-7282/7281 COMM: +49 (0) 711 680 7282/7281 Hours of Operation/Location: 0900 – 1530 Bldg 2308, Room 135

IPR/PERSCO

CED Orders, NATO Orders, Dog Tags Contact Information: Org Box: det1786fss.fsox@us.af.mil DSN: 314-592-8571 COMM: +49 (0) 711 680 8571 Hours of Operation/Location: 0900 – 1530 Bldg 2308, Room 114

Finance

Responsible for all military pay entitlement reimbursement to include PCS travel vouchers, TLA, OHA start/stop, Dependency certification/updates, and reimbursing COT travel (after the travel has been completed). Contact Information: Org Box: det1786fss.fmf@us.af.mil DSN: 314-592-6287/8596/8442 COMM: +49 (0) 711 680 6287/8596/8442 Hours of Operation/Location: Bldg 2308, Room 117

Monday: Closed for Document Processing

Tuesday: 0900-1400

Wednesday: In-processing only - 1000 and 1400

Thursday: 0900-1400

Friday: Closed for Document Processing

Education/Training

Upgrade Training, Formal Training, PME/CDC Testing. Contact Information: Org Box: det1786fss.fsde@us.af.mil DSN: 314-592-7253 COMM: +49 (0)964 170 7253 Base Training Manager Hours of Operation/Location: 0900 – 1530 Bldg 2308, Room 136

Military Testing

Enlisted Promotion Testing, Defense language Proficiency Testing (DLPT), Air Force Officer Qualifying Test (AFOQT), and Armed Forces Classification Test (AFCT). Contact Information: Org Box: det1786fss.fsde@us.af.mil DSN: 314-430-8020 COMM: +49 (0) 711 680 8020 *located in the basement, Room B10

CSS

Provides administrative and personnel support for all NATO personnel, AFIT students, ODCs, and all units and personnel without an assigned CSS. Contact Information: Org Box: det1786fss.css@us.af.mil DSN: 314-592-8017 Comm (local): +49 (0) 711 680 8017 Hours of Operation/Location: Monday – Friday 0900 – 1530 Bldg. 2308, Room 113

Frequently Asked Questions:

Q: What is Overseas Housing Allowance (OHA)?

Overseas Housing Allowance (OHA) OHA is the overseas equivalent to stateside BAH in that it is used to pay your rent. OHA is based on actual cost for rent. For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Q: What is Temporary Lodging Allowance (TLA)?

Temporary Lodging Allowance (TLA) is the allowance that offsets the higher costs of staying in a hotel and eating out daily for personnel PCSing. Families must be on concurrent travel status to Government or private rental quarters in order to be eligible for TLA. Families must be in a concurrent travel status to the address of a friend or relative are not entitled to TLA, however you may be eligible for meals while residing with friends or relatives. In accordance with ALARACT 2020_029, upon arrival all Service Members and Families are directed to quarantine for the initial 14 days. For Army Personnel, the gaining unit will provide the Service Member with a Manual DD 1610. This entitlement is not paid in DTS, it is paid out of the Covid-19 LOA. For Air Force personnel, the gaining unit will either create a DD 1610 or AF Form 973 (Memo in-lieu of Permanent Change of Station Amendment). This Document will be turned into finance after the quarantine period is complete during in processing to facilitate reimbursement for lodging and meals. The allowance is paid as per diem for the 14 days. The Navy and Marines have a similar process to pay per diem for the 14 day quarantine allowance. TLA will only be authorized after the 14 day quarantine period has been completed if the SM and dependents were ordered into quarantine and no further quarantine period is required. For more information email the Housing Services Office: usarmy.stuttgart.usag.list.dpw-housing-email@mail.mil Source: https://home.army.mil/stuttgart/index.php/my-garrison/all-services/HSO

Who is the Air Force point of contact for Tuition Assistance?

Members will need to contact the Ramstein Education Center at 86fss.ramsteineducationcenter@us.af.mil.

Who can update my degree in my education record? Officers can use this website for information on who to contact: https://www.afit.edu/coding/page.cfm?page=1185 What tests are administered at Det 1 786 FSS Patch Barracks?

AFOQT, EDPT, WAPS, PME, CDC

How long will it take for my document(s) to show up in PRDA after we’ve mailed it off to AFPC?

There is no exact time-frame on this, it all depends on AFPC’s workload and upload priorities. For enlisted personnel, AFPC will ensure to get your EPRs uploaded within PRDA before the file freeze date if it’s been processed in vPC. If there are hot documents that need to be in your PRDA by a certain time, please reach out to Force Management and we’ll be able to e-mail the documents to AFPC depending on the situation.

What is the expected turnaround time for email?

3 business days. The majority of the personnel we service are Geographically Separated Units, making our primary method of communication virtual.

When do I need to start out-processing with finance for an upcoming PCS?

Members need to send a copy of their orders, with their departure date, no earlier than 30 days before they PCS. If a member is receiving OHA, we will also need the signed DD Form 2367 from the housing office with the stop date.

Germany
Fuel Type	Gallon	Liter	+/-
Super E10	$3.916	$1.035	+0.000
Super	$4.435	$1.172	+0.000
Super Plus	$4.765	$1.259	+0.000
Diesel	$5.523	$1.459	+0.000

Belgium
Fuel Type	Quantity	Cost	+/-
Excellium 95	100 Liters	€177.50	+.74€
Excellium 98	100 Liters	€196.60	+.771€
Diesel	100 Liters	€185.30	+.573€

Netherlands
Fuel Type	Gallon	Liter	+/-
Super	$4.262	$1.126	+0.000
Super Plus	$4.523	$1.195	+0.000
Diesel	$5.141	$1.358	+0.000

United Kingdom
Fuel Type	Gallon	Liter	+/-
E10 Unl	$4.371	$1.155	+0.000
E5 Super Unl	$4.701	$1.242	+0.000
Diesel	$5.459	$1.442	+0.000

Turkey
Fuel Type	Gallon	Liter	+/-
Super Plus	$4.964	$1.311	+0.000
Diesel	$5.201	$1.374	+0.000

One USD buys	€0.9390
One Euro costs	$ 1.0650
One USD buys	£0.813008
One GBP costs	$ 1.23
The following inter-bank rates are for information purposes only and not available at military banks
Czech Krone (CZK)	23.46
Egyptian Pound (EGP)	24.60
Hungarian Forint (HUF)	391.47
Israeli Shekel (ILS)	3.42
Polish Zloty (PLN)	4.51
Turkish Lira (TRL)	18.6330

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FAQs

APO & CMR Services

How do I get a CMR mail box assigned to me?

How can I get a mailbox on post to ship items to myself before I depart?

How do I address mail to my CMR in Germany?

Child & Youth Services

What School Support Services are available at USAG Stuttgart?

Additional FAQs for Child and Youth Services

I am new to the area and I need childcare, what do I do?

I am on the waitlist for childcare when will I get a spot?

Will winter contact sports take place?

What is the garrison’s child supervision policy?

We just arrived with school-aged children – who can answer questions?

COVID Vaccination

What is DEERS? How do I register?

DoDEA schools

Where are the DoDEA schools located in Stuttgart?

When should I contact a School Liaison Officers?

Can my child take a bus to school on-post?

Is there a school meal program available?

Will winter contact sports take place?

We just arrived with school-aged children – who can answer questions?

Driving in Europe

Why do I need a current U.S. driver’s license before I PCS to Germany?

What kind of driver’s license do I need for Germany?

Employment

Where can I find job listings for USAG Stuttgart?

Is there a service to assist spouses and family members to find employment while stationed in Stuttgart?

Am I allowed to have a home-based business?

Who do I contact to become a personal trainer or group fitness instructor?

Finance

What is Overseas Housing Allowance (OHA)?

How do I contact the Army finance office? (21st TSC/266th FMSC )

What is Temporary Lodging Allowance (TLA)?

Can Army Emergency Relief (AER) provide assistance for initial rent and deposit during a PCS move?

Is there a service on base that can provide financial advice?

What is Move In Housing Allowance (MIHA)?

What are the services provided by Det 1, 786 FSS?

Career Development

Customer Support

Force Management

IPR/PERSCO

Finance

Education/Training

Military Testing

CSS

Frequently Asked Questions:

Health Services

Can civilians use the dental clinic for emergency care?

Will flu shots be available for non-active duty personnel and family members?

How do I update my phone number on the TRICARE online portal while in Germany?

Housing

Are there more Housing FAQs?

Who is eligible for Government Housing?

What is my eligibility date and how does that affect my place on the waiting list?

Does the Housing office accept advance applications for housing?

Is there a waiting list for off-post housing?

What is the waiting time for housing?

When may I bring my family to Overseas?

How can I change my tour status from unaccompanied to accompanied?

How long can I keep the Government furniture once I sign for it?

When should the housing office be informed of an anticipated departure?

What are the risks of not having a pre-inspection performed?

What is the garrison’s child supervision policy?

Who can use the Self Help facilities?

Where can I dispose hazardous materials on post?

How do I place an on-post maintenance work order?

How do I make an appointment to get an appliance fixed?

How do I participate in the Army Family Housing Satisfaction Survey?

Legal Services

Is fundraising in the federal workplace or during official duty time allowed?

Who is authorized to use the Stuttgart Law Center?

How can I make a will and power of attorney?

PCS / In & Out-Processing / Relocation Readiness

Is the lending closet only for Service Members and their families

Can Army Emergency Relief (AER) provide assistance for initial rent and deposit during a PCS move?

Is there a service on base that can provide financial advice?

What is Sponsorship?

We just arrived with school-aged children – who can answer questions?