For on and off post housing-issued domestic appliances (e.g. refrigerators, washers, and dryers), contact the PROTEC Service Order Help Desk to schedule a repair appointment. PROTEC Service Order Help Desk Call toll free: 0800-22 55 900 or submit a request online Hours of Operation: Monday through Friday 7:30 a.m. toRead More

The Department of Public Works (DPW) contracts Vectrus, a host-nation maintenance company, to perform the maintenance on base. The Vectrus Help Desk can be reached either by phone or email.  From the received information, a Demand Maintenance Order, or DMO for short, is generated. When submitting requests, include as muchRead More