By Capt. Nicole A. Oberjuerge
Judge Advocate, US Army
The Stuttgart Law Center is the primary legal office for members of the USAG Stuttgart community. Here at the SLC, we process claims and German tickets, give notaries and powers of attorney, and provide legal consultations with U.S. and German attorneys on a host of legal issues to include family law, military law, landlord/tenant law and personal finance.
In Client Services, meeting the needs of the military community is our primary goal. Since August 2018, the Client Services division has taken actions to increase customer service. We expanded the hours of the SLC and are now open during the lunch hour on Monday, Tuesday, Wednesday, and Friday to facilitate access by Stuttgart community members who live and work on Patch, Panzer, and Robinson.
Starting in December, we will be providing notary and POA services weekly on Panzer and monthly on Patch for one hour 9–10 a.m. to increase outreach to service-members, civilians and family members. . The schedule is as follows:
•Panzer–ASAP, Bldg. 2948, Dec. 11 and 18.
•Patch–Chapel Annex, Dec. 19, Jan. 16 and Feb. 20.
The SLC re-instituted the bi-weekly AFN “Ask a JAG” segment to cover general legal problems and better inform the population on hot-button legal issues. The Client Services division also submits monthly articles for the Stuttgart Citizen on preventative law topics and general information. And in coordination with the garrison Knowledge Management team, the SLC initiated an online-appointment request system so individuals can request appointments. This is the first Army installation, and first Army JAG Corps Client Services Division, to offer an online appointment process.
Further, the SLC has requested the addition of another German attorney to ease the backlog of appointment requests for individuals requesting assistance on German legal issues.
We also put in time-limited SLC parking signs to enable clients to park near the Law Center.
We want to hear from the community on ways we can better serve you and receive feedback on what is helpful. Tell us about topics you want to hear about on “Ask a JAG” or read about in the Stuttgart Citizen. We need to hear about the processes that are not working, but we also need to hear about the processes and systems which are working. If you like or appreciate any of the listed changes, let us know. If you hate them, let us know. To provide feedback, please put in an ICE comment to the Staff Judge Advocate/Stuttgart Law Center/ Tax Office
We look forward to serving you.
Need legal advice?
This column is not intended as individual or specific legal advice. If you have specific issues or concerns, visit the Stuttgart Legal Assistance Office in Bldg. 3312, Kelley Barracks; call 421-4152 or 0711-729-4152, or email firstname.lastname@example.org. You can also request an appointment through the USAG Stuttgart mobile app or by visiting here.