PCS Out 2020: Helpful reminders, phone numbers and links for PCS


Public Affairs
USAG Stuttgart

The following is a compilation of phone numbers and web links to help you get through PCS out-processing from USAG Stuttgart.

Update Alert! registration
The Alert! mass-warning notification system sends registered users emergency warnings and other critical information, such as hazardous road conditions, reporting delays, and base closures due to severe weather. The notifications are mostly local, but may also be theater-wide.

The system notifies users in several ways: as a pop-up on your workstation computer, an email to work and home addresses, a text message to your cellphone, and a voicemail to work, home and cell phones. There is also as smartphone Alert! application.

Army Materiel Command changed its mass warning system to the new Alert! system. Alert! is a government, off-the-shelf program that sends alerts through computer networks, phone calls, emails and text messages. (U.S. Army graphic by Nicole Blanks)

Alert! is not optional – it is a Department of the Army requirement to be a registered user. All U.S. and non-U.S. military, civilian–all categories–and contractor personnel whose normal place of duty is on an Army garrison, installation, community, forward site or facility, must register in Alert!

From a CAC-enabled computer, register in Alert! at the self-registration link. Note, this web address on the garrison’s official website still reads the previous system, AtHoc, but the information is up-to-date for Alert!.

  • Select the “MY PROFILE” tab on the top of the screen.
  • Select the “EDIT” button on the top right of the screen to change or remove your location and information.
  • Personnel can also contact their unit Alert! manager via phone, email or in person and request to be removed from the system.

If unable to contact unit Alert! administrator, Stuttgart service members may contact the Emergency Management Protection Branch officer at 596-2031 or 07031-15-2032.

On-post taxi service information
Not all taxis are authorized to enter the garrison installations. If you need a taxi to pick you up or drop you off at Kelley Barracks, Patch Barracks, Robinson Barracks or Stuttgart Army Airfield, call 0711- 8888-8888. For taxis to or from Patch Barracks and Panzer Kaserne, call 07031-19410. Note, these phone numbers are subject to change.

More handy phone numbers and office references

Call to confirm hours of operation for U.S., German and training holidays.

Army Community Service

Bldg. 2915, Panzer Kaserne

596-3362 or 09641-70-596-3362

Weekdays, 8 a.m. to 5 p.m.

ID Card/Installation Access Control

Bldg. 2915, Panzer Kaserne

596-2333 or 09641-70-596-2333

Weekdays, 8 a.m. to 4:00 p.m.

Panzer and Kelley Hotel reservations, 421-5793 or 421-4671, or 0711-729-5793 or 0711-729-4671

Panzer Front Desk 07031-15-3490, open 24 hours

Kelley Front Desk 0711-729-2815 (Note, as of press time, due to the COVID-19 situation, the Kelley Hotel is closed. Normal operations should resume as PCS season continues.)

Transition Counselor

Bldg. 2915

596-2191 or 09641-70-596-2191

Weekdays, 8 a.m. to 4:30 p.m.

Transportation Office

Bldg. 2913

596-3338 or 09641-70-596-3338

Mon-Wed, Fri: 7:30 a.m. to 4 p.m., Thu: 1-4 p.m.


Bldg. 2913

596-2731 or 09641-70-596-2731

Weekdays, 7:45 a.m. to 12 p.m. and 1-3:45 p.m.

SATO Travel

Bldg. 2307, Patch Barracks

430-2106/2107 or 0711-656-9240

Bldg. 3300, Kelley Barracks

421-5812 or 0711-729-5812, for official travel only, weekdays 8 a.m. to 4 p.m.

Healthy Resources at USAG Stuttgart

  • Suicide/Crisis Hotline: DSN 118 or 596-3102, or 0711-680-0113 or 07031-153102
  • Family Life Chaplain: 596-6078 or 07031-15-3078
  • Military Family Life Counselors: 170 708 0715, 176 1007 7470, 1522 248 3789 and 1 682 812 0500
  • School Counselors: 590-1615; 06371-9464-1615
  • Massage Therapy: Certified massage therapists are available at the garrison’s fitness centers.For more information, visit the MWR sports and fitness pages.

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