How to use the concierge shopping programs

Curbside Shopping Volunteer

Susanna Wilkerson selects potatoes as a volunteer shopper for the curbside pickup program. Photo by Rebecca Castellano, U.S. Army Garrison Stuttgart.

Commissary Concierge

How it works

If an individual or family cannot shop for themselves at the Commissary due to COVID-19 conditions (such as quarantine or high risk status), they can request a volunteer shopper. The shopper can shop for them and deliver items to their hotel room (on or off-post) if in quarantine, or to their car at the Commissaries. Payment is made by phone to a Commissary cashier using a credit card.

CUSTOMERS: After reviewing the program ordering instructions below, please contact the volunteer coordinator or send a message to the ACS Facebook page. You will need to provide your shopping list when signing up.

VOLUNTEERS: Please contact the Volunteer Coordinator to begin serving this program.

Shopping List Forms

Shopping List (Word document)


Exchange Concierge (PX)

Click here for a printable flyer of the below steps.

Step 1: Log on to www.shopmyexchange.com and select the items you need. Be sure the items are eligible
for Pick Up In Store and your store is the Stuttgart – Panzer Main Exchange.

Step 2: Proceed to Checkout and make sure your items are all marked for Pick Up In Store at the Stuttgart – Panzer Main Exchange.

Step 3: Select the option prior to completing your payment: “Will someone else pick it up?” Enter “Stuttgart ACS Volunteer” into the Pickup Person Name block. Use your own email and phone number for order confirmation.

Step 4: When your order is ready for pick up, you will receive an email. Simply send your Order Confirmation to the Stuttgart ACS Coordinator at usarmy.stuttgart.id-europe.mbx.acs@mail.mil.